config.gorgias.help in a checkout page script inventory
config.gorgias.help appeared on 22 of the 187 United States store cart pages we read on 30 August 2026, which is 12% of them, and on 22 it was loaded by a script or iframe tag, meaning it executed in the page.
What it is
Customer support platform providing conversational AI and helpdesk tools for ecommerce businesses.
Source: the title and description published at gorgias.help, read on 30 August 2026. Quoted there as “The Conversational AI platform for Ecommerce | Gorgias”.
What to write in the justification column
Review chat widget configuration; ensure customer messages do not contain payment details or card data.
This is a starting sentence, not an assessment. Requirement 6.4.3 wants your reason, written by someone at your company who can defend it.
Stores where we saw it
10 of 22
Up to ten examples from our scan. These are public storefronts and the observation is only that the host appeared in the HTML of their cart page on 30 August 2026.
Where to look next
Other chat and support hosts
All 448 hosts in the directory · Scan your own checkout page
Categories in this directory: Payment, Tag manager, Fraud and security, Consent, Analytics, Advertising, Email and SMS, Personalisation, Reviews, Chat and support, Loyalty, Subscriptions, Shipping and returns, Media and social, Fonts and CDN, Merchant-owned, Unclassified.